Effective date: January 1, 2025
Kitchen Appliance Techs Llc respects your privacy. When you contact us about a kitchen remodel in Bonita Springs, Florida, or browse our website, we collect only the information we need to help you. This policy explains what we collect, why we collect it, and the choices you have. It applies to our website and to the services we provide.
Information We Collect
We collect information you give us directly. That includes your name, phone number, email address, and the address where you want work done. When you tell us about your project, we keep those details so we can plan your remodel.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, and the pages you view. We use cookies and similar tools to gather this data, as described below.
How We Use Information
We use your information to respond to your calls and messages, schedule estimates and installations, and keep you updated on your project. If you ask us a question about a sink, a cooktop, or a full kitchen remodel, we use your contact details to get back to you.
We also use your information to improve our website and services, send appointment reminders, and share occasional updates about our work. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies to remember your preferences and understand how visitors move through our pages. Cookies are small text files stored on your device. They help the site load faster and show us which pages are most useful.
You can turn off cookies in your browser settings at any time. If you do, some parts of our website may not work as smoothly, but you can still contact us by phone.
Analytics and Third-Party Tools
We use analytics tools to see how people find and use our website. These tools collect anonymous data such as page views, time on site, and general location. This helps us make our site better for homeowners in Bonita Springs and the surrounding area.
We may also use third-party services for scheduling, messaging, or payment processing. These providers only receive the information needed to perform their task, and they are required to protect it.
Data Sharing and Disclosure
We share your information only when it helps us complete your project. For example, we may share your address with a delivery team or a licensed subcontractor working on your kitchen. They only get what they need to do the job.
We may also disclose information if the law requires it, or to protect the rights, safety, and property of Kitchen Appliance Techs Llc, our customers, or others. We never rent or sell your personal information.
Data Retention
We keep your information for as long as we need it to serve you and to meet our legal and business obligations. Project records, invoices, and warranty details are kept for the period required by Florida law.
When we no longer need your information, we delete it or remove anything that identifies you. If you ask us to delete your data, we will do so unless we are required to keep it.
Data Security
We protect your information with reasonable administrative, technical, and physical safeguards. This includes secure servers, restricted access, and staff who are trained to handle your details responsibly.
No method of transmission over the internet is completely secure. We work hard to protect your data, but we cannot guarantee absolute security. If you have concerns, call us and we will discuss how we handle your information.
User Rights
You have the right to ask what personal information we hold about you, to correct anything that is wrong, and to request that we delete it. You can also ask us to stop sending marketing messages at any time.
To make a request, contact us using the details below. We will respond within a reasonable time and help you however we can. We do not charge a fee for these requests.
Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Please check back now and then to stay informed.
If we make a significant change, we will make it clear on our website. Your continued use of our site or services after an update means you accept the revised policy.